Tom Battat

Just a quick note to you to tell you how much we appreciate Ted’s help on two recent shipments to Chicago. We had a supplier who made a mess of their SID# filing, and this caused a good deal of concern with the local FDA office. As we got the situation resolved, the case was transferred to a very challenging FDA officer in the local compliance division. Ted helped us navigate the challenges we faced and got our goods cleared in a week’s time –pretty incredible given the situation. We just wanted to make you aware of all the help that Ted gave us on this – we really appreciate your help in supporting our business!”